Changing contract hire providers has never been an easy switch. With replacement cycles on company cars and vans varying between 2 to 5 years, and leasing companies also using their own preferred network of partners for ancillary services, moving can result in fleet managers adding to their workload with multiple funders and suppliers for many years.
Grosvenor’s legacy fleet management solves that problem and has always been a huge success with new customers.
Recognising the challenges that come with switching contract hire providers, the legacy fleet management service makes the transition as smooth and stress-free as possible. From the moment Grosvenor onboards a new client, a dedicated team takes charge of managing all of the customer’s vehicles, suppliers, and drivers – irrespective of who owns or leases the vehicle.
“Our legacy fleet management service is a game-changer for companies looking to move suppliers efficiently and with minimal hassle,” says Lee Brown, managing director at Grosvenor.
“Our team manages the remainder of each vehicle’s life until a new vehicle is ordered under a contract hire agreement with us. We also retain certain ancillary suppliers, such as licence check providers, or repairing garages that sit outside of our approved network, if the relationship is working well for the customer. This provides an even greater continuity of service and minimises disruption.”
During the onboarding process, Grosvenor engages in extensive discussions about the client’s existing suppliers across various areas. We make contact with all incumbent providers, creating valuable communication channels to allow us to manage the entire fleet supply chain. It means customers avoid the disruption of handling different providers for different vehicles, and drivers enjoy the same consistent and familiar support, regardless of who provides their vehicle.
“The legacy management is provided at a very detailed level,” continues Lee, “and we personally handle all aspects of in-life management, such as direct involvement in maintenance, downtime management, contracts and actual vs budgeted mileages, as well as end-of-life management. We can also add all vehicles into our Advanced Remote Connectivity (ARC) solution, which has immediate benefits in proactive maintenance and downtime management.
“ARC is a bespoke telematics solution and, for most vehicles, it can be activated remotely, eliminating the need for device installation.
“Connecting our fleet management system to each vehicle’s onboard diagnostics (OBD) system, it gives us a real time feed of true odometer readings, service and maintenance countdowns, fuel or EV battery levels, and vehicle dashboard warning lights. As a result, we can be truly proactive, not only with our own funded vehicles but when working with the outgoing providers too.
“In fact, one of the key benefits of our legacy fleet management service is the integration of all fleet data into our award winning OSCAR 365 fleet management system. This provides a single point of reference for all fleet information, across all funders and suppliers, making it easy to manage and make informed decisions.”
